Branch Administrator Post Open At Hollywoodbets

Durban, KwaZulu-Natal
Permanent
Posted 10 December 2024 – Closing Date 10 January 2025

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Job Details

Division
Hollywoodbets

Business Unit
Other Roles

Minimum experience
Associate

Company primary industry
Gambling and Casinos

Job functional area
Administrative

Job Description

Being a member of the Hollywoodbets Purple Team gives you the opportunity to be a part of one of South Africa’s most successful tales. From humble beginnings in Durban, Hollywoodbets has developed into a dominant brand in Africa and the United Kingdom. And that’s only the beginning. Our talented team is on a quest to expand our global footprint, ready to take on any challenge since at Hollywoodbets, the sky is not the limit. Join our team and let us reach for the stars.

We have an excellent opportunity for a Branch Administrator headquartered in Yusuf Dadoo. Do you think you have what it takes to become our newest Purple Star?

The purpose of this post is to assist in managing the branch’s administrative function in order to achieve business objectives in accordance with branch procedures. The administrator will be in charge of giving support to team members about daily financial activities.

With HollywoodBets, You Will:

• Innovate and develop as part of a genuine, goal-oriented team.

• Accept difficulties and enjoy the thrill of working in a dynamic and fast-paced industry.

• Grow with our development plans and culture, which enable you to advance your career.

You Bring:

• Computer literacy (Word and Excel)
• 2-3 years of administrative management experience.
• Cash Management and Relationship Building

A bonus to have:

• Matric

What You Will Do for the Brand:

• Provide branch administration support by ensuring that team members follow cash management policies and procedures.
• Be mindful of securing cash at the branch.
• Highlight and guarantee that all team members adhere to administrative policies and procedures.
• Coordination, organization, and vigilant monitoring of currency movement are essential.
• Handle and maintain financial information.
• Ensure proper expense management within branch limitations (petty cash).
• Organize and manage an effective file system.
• Ensure compliance with company policies, standards, and regulations.
• All opening floats have to be collected no later than 08:00am everyday (may be branch-specific).
• Cash up all departments to reconcile the previous day’s takings.
• Ensure cash count balances, give documentation to BM/AM, and provide support.
• Scan tickets on SYX, then run the ticket report to manually locate all missing tickets.
• Ensure that all overdue tickets are recorded and paid out.
• Ensure that you understand your branch limit and bank the difference using G4 S/Fidelity.
• Please notify surveillance when opening and closing the Safe Banking confirmation page, and update it with the seal and bag number before dropping in. Safe
• Ensure that all floats supplied to team members are accurate.
• Ensure that all cashing ups are appropriately managed so that they balance with all takings.
• Record all shortages and notify the Branch Manager/Senior Team Leader.
• Racing figures on SYX recon should match those on HIS recon.
• Ensure that all deposits and withdrawals are appropriately recorded.
• Check that all credit card slips match the summary slip.
• All transactions involving receipts and payments should have accompanying documentation.
• Ensure that stock is taken daily, weekly, or monthly, and note stock shortages/out of lines.
• Cash up all airtime sales and enter the recon.
• Bar- Ensure credit card balance (related to specific branch). Guest refreshments should appear on the bar cash up sheet, and floats from the prior day should be precise. The Z reading on the bar cash-up slip should be equal to the total cash and slip received.
• LPM- Calculate all payouts made by the LPM attendant and subtract them from the float issued. The balance should be the amount returned in cash. Ensure that the manual payments made match the hand payments received by Kingdom Slots (depending on the supplier at your branch). Copies of manual payments should be saved in the LPM file. LPM cash up must reconcile with the machine summary slip.
• Record all transactions and obtain any necessary supporting documentation for safekeeping.
• Balance the Safe (physically count the cash).
• Complete checklist available online.
• Complete all spreadsheets and send them to Team Support (Cash Count, Banking Schedules).
• Cash up all department turnovers and check the accuracy of the balancing.
• Ensure the turnover report is delivered to the Branch Manager or Senior Team Leader.
• Cashing-up operations must be conducted by two team members at any time (admin clerk and TL).
• Make sure you complete a daily cash handover.
• Review the recon and follow up on any shortages. Ensure that effective and efficient recovery processes and procedures are implemented to manage the out-of-line. Ensure that AOD forms are submitted to the payroll department for recovery purposes.
• Ensure that all audit queries raised in the region are resolved in a timely manner.
• Ensure excellent client service and experience. Proactively resolve consumer problems and ensure good feedback.
• Develop good relationships with Branch managers, Senior Team Leaders, and team members.
• Create a customer-centric culture in the region and maintain the philosophy of “service with a smile” at all times.
• Compliance with the company’s internal control policy, adherence to the Code of Ethics, and reporting fraudulent actions.
• Actively promote Hollywood Live’s values and serve as an example for the team.
• Ensure the timely submission of daily, weekly, and monthly
• Ad hoc tasking.
• Respond to all queries promptly.
• Ensure paperwork is completed and forwarded to team support, and copies are stored at the branch.

What You Will Bring to the Team:

• The ability to accept accountability.
• Computer and administrative skills.
• Taking the initiative and being proactive.
• Excellent communication and interpersonal abilities.
• Be result-oriented and deadline-driven.
• Have excellent time management abilities, as well as the ability to negotiate and plan around delays.
• Possess excellent problem-solving abilities, including recognizing root reasons and providing solutions.

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