Call Centre Agent (Inbound and Outbound)- job post

MSA Solutions

Houghton Estate, Gauteng

R8 000 – R10 000 a month – Full-time

Full job description

MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday.

We are seeking with 1 year of experience, to work hand-in-hand with our USA based clients, providing high quality business development and enhancing their sales growth.

Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-12am daylight savings dependent)

Main Tasks

  • Receiving Inbound Calls
  • Making Outbound Calls
  • Contacting prospective clients and educating them on the product or service
  • Closing sales and providing after sales support
  • Actively assisting clients with their queries
  • Building and maintaining long-lasting client relationships
  • Overseeing an active CRM

Candidate Requirements

Computer proficiency

Proven experience in a sales role

Strong English communication skills (written and verbal)

Ability to upsell and close deals

Strong ability to multi-task

High attention to detail

Job Type: Full-time

Pay: R8 000,00 – R10 000,00 per month

Experience:

  • Call Centre: 1 year (Required)
  • Sales: 1 year (Required)

APPLY HERE: https://smartapply.indeed.com/beta/indeedapply/form/resume

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