Service Consultant

Service Consultant

CompanyCapitec Bank Ltd
Job TitleService Consultant
LocationMakhado, Limpopo

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We are seeking individuals who are self-motivated and energetic, and who share our enthusiasm for providing exceptional service in the banking sector.
To participate in the journey, adhere to the instructions provided below:

  1. To learn more about this position and to complete a brief assessment, please click here!
  2. Submit your application by selecting “apply” below after you have finished the aforementioned steps.

Purpose Statement

To improve the quality of life for our clients, we strive to provide exceptional client service that exceeds their expectations.
This is achieved by utilizing the Global One product offering to assist our clients in banking and living better.

Experience

Minimum:

  • Candidate with a relevant tertiary qualification may be considered in lieu of 3 to 6 months of prior client service experience in a retail, financial, or banking environment.

Ideal:

  • Demonstrated track record of engaging in a sales and client-facing environment More than one year of client service experience in a retail, financial, or banking environment

Minimum Qualifications

  • Grade 12 National Certificate / Vocational

Qualifications (Optimal or Preferential)

  • A pertinent tertiary qualification in Commerce or a similar field Certification in Finance or Banking

Knowledge Minimum:

  • Basic calculations are comprehended and understood.

Ideal:

  • Retail/consumer service environment

Understanding and expertise in the following:

  • Products of Capitec Bank
  • Business protocols and procedures that are internal to the organization
  • Organizational Policies, such as the Branch Credit Granting Policy principles (BCGP), but not limited to them

Abilities

  • Skill in Communication
  • Interpersonal and Relationship Management Skills
  • MS Word, MS Excel, and MS Outlook are all examples of computer literacy.

Employment Conditions

  • Candidate must possess a clear criminal and credit history
  • Fingerprints must be detectable/recognizable on Capitec Bank’s internal electronic banking system.

Capitec is dedicated to diversity and, to the extent possible, all appointments will contribute to the attainment of our employment equity objectives.

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