Shop Assistant

Shop Assistant

DepartmentOperations – Stores
RoleShop Assistant/Cashier P27
LocationsGauteng
Employment typeFull-time

The objective of this P27 position is to provide an outstanding customer shopping experience through product replenishment, merchandising, maintenance, and efficient transaction processing at checkout points.

If you possess self-motivation, a passion for performance, and the requisite high energy for this fast-paced, stimulating, and dynamic retail environment, view this as an opportunity to advance and develop your career.

Expertise, Competencies, and Background

  • Communication skills – proficient in English (other languages would be advantageous)
  • Persistent
  • Elevated energy levels
  • Highly motivated and results-oriented experience
  • Prior retail experience would be beneficial
  • Exceptional customer service abilities

Principal Duties

  1. Deliver exceptional customer service to ensure a superior purchasing experience for the customer. – Aid customers in locating desired goods and products – Address consumer inquiries and concerns
  2. Cashier Responsibilities – Execute cash and card transactions – Manage Lay Bys – Facilitate client refunds – Report anomalies and issues to the supervisor – Balance the till
  3. Merchandising – Verify accurate pricing and presentation of goods – Maintain product availability on the sales floor – Housekeeping – Stay informed about promotions
  4. Risk – Ensure products are labeled according to corporate policy – Participate in inventory audits – Remain vigilant for shoplifters and fraudulent activities, reporting any suspicious behavior to Management
  5. Consistently embody the Ackermans ideals, rules, and processes in every facet of your work.

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