The Foschini Group
Gauteng
Full-time
Full job description
The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
Requirements:
- Figure and admin orientated
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Excellent customer service orientation
- Have the ability to learn quickly
Qualifications & Experience:
- A Matric certificate.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
Behaviors
- Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus – understands, anticipates, and meets the needs and expectations of customers
- Directs work – effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences – recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act
APPLY HERE: https://fa-expc-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/6629
