Toys R Us And Babies R Us Seeking Shop Assistant Candidates. Please Apply

Toys R Us And Babies R Us South Africa

Shop Assitance (Mall Of Africa)

Johannesburg, Gauteng
Contract
Closing Date 16 August 2024
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Job Details

Department
Sales
Minimum experience
Entry Level
Company primary industry
Retail
Job functional area
Sales
Contract term
3 Months to Permanent

Introduction

Retail Shop Assistant

Welcome to the Toys R Us world of awwwesome, where we want your kids’ imaginations to run wild!

Toys R Us and Babies R Us are well-known international brands. Toys R Us SA, known as the “World’s Greatest Toy Stores,” currently operates 60+ physical stores, two of which are located in Namibia, Botswana, and Zambia, as well as an ALL NEW AWWWESOME online store.
The group’s primary goal is to provide an amazing range and experience to customers of all ages, from children to grandparents, while also providing great value!
Are you a dynamic and passionate individual who will ensure high customer satisfaction and store performance?

Then we’re looking for a Shop Assistant and would love for you to join our team!!

Job purpose:

Maximize sales by providing exceptional customer service and a WOW experience.

Key skills required:

1. Sales orientation.
2. Excellent customer service skills.
3. Tenacious.
4. Highly motivated and target-driven.
5. Excellent selling and communication skills.
6. Commercialization

Key Performance Areas:

1. Providing AMAZING customer service to give customers a WOW experience.
2. Address each customer’s unique and individual shopping needs while always putting the customer first.
3. Ensuring that customers receive timely and relevant service on the sales floor and by phone.
4. Follow all basic customer service standards.
5. Identifying customers’ needs and advising on product range, pricing, and warranties.
6. Providing product demonstrations, explanations, and advice to customers
7. Selling goods and, more importantly, increasing sales and services
8. Ensuring that goods are accurately priced and displayed.
9. Ensure that promotions are executed in a timely and planned manner.
10. Comply with all merchandising/layout and housekeeping standards and schedules.
11. Ensure timely preparation, implementation, and maintenance of all advertised sales promotions.
12. Reporting on fast and slow sellers to the Store Manager
13. Helping with stock takes and counts.
14. Minimize stock losses
15. Reduce expenses in the area of responsibility.
16. Maximize sales across all areas
17. Protect the Company’s assets in the area of responsibility.

Entry Requirement:

1. Matric Certificate.
2. Six months of retail experience.
3. To work shifts, you must have your own or a reliable vehicle.

General

1. To perform any other relevant duties requested by senior management.
2. To complete all mandatory and service training as required.
3. Ensuring information confidentiality.
4. Conducting regular appraisals and personal development reviews.
5. Be accountable for adhering to current SOPs.
6. Support the implementation of new technologies and methods.

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